4.9

Responsive and took good care of both my dog and cat.

Thank you for the help so short notice! They seem like nice people and do trust them with my dogs. They are timely and flexible with my crazy schedule. However, dogs had to poop 2x immediately after leaving and outside the boarder residence before getting in the car. Maybe they were just nervous or not enough free space in the back yard for their needs. No feedback, so I don’t know. Sitters provided some pictures and comments on request. Supposedly walked them but no pictures or feedback. I don’t need much, but a little more communication is preferred. Thank you again for your help with my boys.

This was the very first time I ever boarded my two French Bulldogs overnight, so I was incredibly nervous. As any Frenchie owner knows, they can be very delicate, especially during the middle of July when the temperatures are so high. From the very beginning, Rachel gave me so much peace of mind. She responded to my messages quickly, kept me updated throughout their stay, and reassured me that my pups were doing great. She was very mindful of the summer heat, making sure they stayed in a cool, comfortable environment and only took them outside when the temperature was safe for them. She also sent me pictures, which made being away from them so much easier. After I picked them up, I asked Rachel for an honest review of how they did because I wanted to know if boarding them again would even be a good idea. Her thoughtful and honest feedback made me feel so much more confident and reassured me that they had adjusted well and were in great hands. If you're a French Bulldog owner, you know how important it is to find someone who truly understands the breed and their unique needs. I can honestly say Rachel exceeded my expectations. I will absolutely be using her again in the future and would highly recommend her to anyone looking for a caring, responsible, and trustworthy dog sitter. Thank you again, Rachel, for taking such wonderful care of my babies. It truly meant the world to me!

Rachel helped me out in short notice and did a great job taking care of my kitties! My cats are pretty shy and Rachel even got a picture of my Wampa while I was away for the holiday weekend. I am very grateful for her help and would recommend Rachel to anyone for home pet care while you are away.

We did a test daycare visit with Rachel before booking an extended stay for our young Rottweiler, Boudin. Since we were planning a long vacation, we wanted to make sure everyone was comfortable beforehand. Rachel and her husband were very friendly when they picked him up. They have two older dogs—a Golden Retriever and a Husky—and everything seemed to go well. After daycare, they dropped Boudin off by letting him back through our gate. Unfortunately, after the visit, we never heard from them again. I reached out through the Rover app to ask how the day went and whether they felt comfortable watching him for our upcoming trip, but I never received a response. My impression is that Boudin, being a large, energetic adolescent Rottweiler, may have been more than they wanted to take on. If that's the case, I completely understand—they may simply be a better fit for smaller or lower-energy dogs. I'm actually glad we did the trial visit because it helped us figure this out before committing to an extended stay. My only disappointment was the lack of communication. A simple message letting us know they didn't feel it was the right fit would have been greatly appreciated. Because of being ghosted after the trial, I'm deducting two stars.

Reliable care while I was away.