I booked Kirsten fairly close to Thanksgiving to watch my two dogs. I was nervous because we've only ever had in-home pet sitters and this stay would be at someone else's home. Kirsten was great. She met with the dogs for a meet and greet ahead of time so they were familiar with her when they were dropped off. Over the course of 7 days, I received pictures four of those days. I would have liked to hear how Thanksgiving went since this stay was over the Thanksgiving holiday but they are dogs, so I can't ding Kirsten for not spending any additional time to send me pictures during the holiday. The dogs made it back with all of their eyes, appendages, and were well fed. I wouldn't hesitate to utilize Kirsten's services again.