***Do Not Trust Iejnno Ortiz With Your Pet (PLEASE READ)*** Our experience with this sitter was disturbing and unacceptable, and I feel a strong responsibility to warn other pet owners about what happened. Over a two-week stay, he repeatedly violated our instructions, neglected our dog’s most basic needs, and betrayed the trust we placed in him. We hired Iejnno to provide live-in care for our dog, Finley, while we were away. He agreed to stay overnight every night and ensure Finley got plenty of exercise, attention, and enrichment. Instead, in just the first few days of our trip, he vanished overnight at least three times, leaving Finley crated and completely alone for stretches of over 15 hours — without food, water, or a bathroom break. It wasn’t until we confronted him mid-booking that he finally began sleeping at our house again. Throughout the stay, Finley was crated far more than necessary — often for 10 to 13 hours a day, every day. This wasn’t safety-based crating. It was simply neglect. Our explicit request for one to two hours of daily exercise was ignored; most days Finley only got a brief 15–30 minute walk, and on some days even less than that. We had left bully sticks, brand new toys, and frozen treats to keep Finley entertained and happy — all of which were untouched and exactly where we left them two weeks earlier. What was even more concerning was that without telling us, he brought another animal into our home — a blatant violation of the house rules and our trust. Yes, Iejnno sent us occasional photos of Finley on walks, which might have appeared reassuring to someone without full context. But the reality behind those few snapshots was far different. For example, he claimed to have taken Finley on a trip to the mountains, but not a single update or photo was shared from that outing. Without our outdoor cameras and door lock recordings, we never would have known the extent of what was happening. By the time we returned, Finley was showing clear signs of stress and anxiety that we had never seen in him before — pacing, shaking, and whining for attention from the prolonged isolation and neglect. This wasn’t a simple oversight or an honest mistake. It was a consistent pattern of deception, negligence, and disregard for our dog’s well-being. Please do not be fooled by his polished reviews or friendly messages. If you truly value your pet’s well-being, do not hire this sitter. The risk is not worth it.

We’ve booked with Iejnno several times, and he always takes great care of our cat and dogs! He takes great pictures for updates too!