Before any booking, I like to know your pet's feeding routine, any litter or toileting preferences, behaviour traits and any medical needs or medication requirements. For dogs, it's also helpful to know walk routine, leash manners and how they behave around other dogs or people. For cats, I like to know litter preferences and any favourite hiding or hangout spots. In general, it helps to know how your pet responds to new people, whether they're shy or confident and if there are specific areas of the home they prefer or avoid. This all helps me provide the most consistent, stress-free care possible.

A typical day depends on the pet. For cats, that means feeding, fresh water, litter tray cleaning and time spent reading their mood, offering play and attention if they're sociable or space if they prefer to be left alone. For dogs, it means sticking to their usual walk and toilet schedule, along with playtime, training reinforcement or simply company on the sofa, depending on what they enjoy and their energy levels. Across the board, I pay close attention to each pet's individual personality rather than taking a one size fits all approach, and I send updates and photos so you can see how they're settling in. For drop-in visits, I complete all essential care tasks, check on your cat's wellbeing and make sure everything is clean and comfortable before leaving.