i hired Aeyla to look after my pets while undergoing a major surgery at Duke. I checked her reviews and chose to overlook one that she discounted as “a nosy neighbor” who had been watching the house— I shouldn’t have, because my neighbor ended up telling me “I’m not seeing car anymore” as time moved along. Aeyla was hired after we interviewed her; and she and her friend Missy immediately made us feel at ease when they visited with our dog and cat. I was able to see her home as well where she sometimes cares for animals, I had asked her to stay overnight with the animals for several weeks as I faced spinal cord surgery three hours from home. I knew it was going to be intense and didn’t even have a return date— Aeyla was hired for an in-home boarding where she’d stay overnight with our pets. With stakes so high, I didn’t wanna make any mistakes. After the first week things seemed well and we had a lot of positivity and FaceTime. However, I was asked to begin paying by Venmo which frankly, would be a benefit, but I would lose the protection of Rover which I never considered. As I was recovering, it was brought to our attention that no car was showing up at our home like before. The next time I saw my dog’s expression in the background of a phone chat with Aeyla, I knew something was off. In fairness, I didn’t say anything. My husband just drove back to Virginia, got the dog and brought her down to live with us where I was recovering. The corporate apartment wouldn’t allow cats; so I kept paying Aeyla, hoping without the dog, maybe things would improve. All I can say is this, after a couple days, the food bowl was found left over-flowing as if to cover a many days time. It’s a good thing someone else had an emergency house key, and took over ...I wish I had acted sooner; instead of just paying bill and saying goodbye. I hope everyone else has a positive experience. This is mine.

Aeyla sent a picture of my dogs wrapped in blankets, sitting by the fireplace before bedtime. One of them didn’t want to leave!