Dog Questions & Answers | Rover Q&A Community

6

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Marilyn N.

How do I get paid for additional hours when the client is 3+ hours late picking up their dog?

2

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no

answers

no

votes

Brendon P.

Can another person not affiliated with rover accompany the employee to meet and greets?

2

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no

answers

no

votes

Benjamin P.

Rover makes enough money, why does rover charge me for background check?

1

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no

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no

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susan g.

Have you had a scammer approach you?

5

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no

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no

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Susan W.

Can rover.com provide a consolidated receipt?

78

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no

answers

no

votes

Eileen R.

Time Frame for Dog Walk & Drop Ins?

21

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no

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Lisa J.

Is there a way to set an age rage for the dogs you want to sit? Like if I only wanted to board dogs 5 and up?

95

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1

answer

no

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Karen R.

Can I search for a sitter by name or city?

18

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no

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no

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Debi L.

Can I search for a sitter by name or city?

70

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1

answer

no

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Walt G.

What am I doing wrong as I cannot get credit card info loaded correctly for the background check?

141

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1

answer

no

votes

Karen R.

How do I cancel a double booking when only one shows on rover.com?

268

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1

answer

no

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Karen R.

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

509

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3

answers

no

votes

Edward R.

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

140

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2

answers

no

votes

Karen R.

When doing check ins do your clients leave you a key?

854

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2

answers

no

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Deb A.

For a two-hour dog walk/sitting visit, would you double the amount for a one-hour visit?

354

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1

answer

no

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Deb A.

Do I provide breakfast, lunch and/or dinner for my pet sitter who is housesitting?

122

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1

answer

no

votes

Karen R.

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

197

views

1

answer

no

votes

Karen R.

I paid for the background check to be a dog walker over a month ago, and I still haven't received a badge. What should I do?

250

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1

answer

no

votes

Karen R.

I had a booking and the amount was deducted from my bank. The sitter cancelled, how do I get credited?

313

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1

answer

no

votes

Walt G.

Why am I not getting paid if I performed services just because the card wasn't completed?

102

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2

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no

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Tara C.

can i tip my walker?

54

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1

answer

no

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Karen R.

Can I ask a potential sitter to provide references?

438

views

6

answers

no

votes

Shelly K.

I don’t need a dog walker, but I need someone who can drive my dogs and me to a nearby off leash dog park and pick us up after a couple of hours. Is this a service that any Rover walkers/sitters provide?

33

views

1

answer

no

votes

Karen R.

what is protocol for someone requesting a sit for someone elses dog( shes says a friend) ?

43

views

1

answer

no

votes

Walt G.

promo code for first time user Jan 2021?

7.5k

views

2

answers

no

votes

Deb A.

How much should I charge for keeping a dog for several hours, but not overnight?

115

views

2

answers

no

votes

Karen R.

Payment for longs stays?

289

views

2

answers

no

votes

Walt G.

What if no one responds after a while? What should I do?

90

views

1

answer

no

votes

Deb A.

Anyone worried about rising gas prices for drop in visits?

2.8k

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3

answers

no

votes

Deb A.

Q&A Community

Connect with fellow dog lovers and learn from one another

for

How do I get paid for additional hours when the client is 3+ hours late picking up their dog?

Can another person not affiliated with rover accompany the employee to meet and greets?

Rover makes enough money, why does rover charge me for background check?

Have you had a scammer approach you?

Can rover.com provide a consolidated receipt?

Time Frame for Dog Walk & Drop Ins?

Is there a way to set an age rage for the dogs you want to sit? Like if I only wanted to board dogs 5 and up?

Can I search for a sitter by name or city?

Can I search for a sitter by name or city?

What am I doing wrong as I cannot get credit card info loaded correctly for the background check?

How do I cancel a double booking when only one shows on rover.com?

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

When doing check ins do your clients leave you a key?

For a two-hour dog walk/sitting visit, would you double the amount for a one-hour visit?

Do I provide breakfast, lunch and/or dinner for my pet sitter who is housesitting?

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

I paid for the background check to be a dog walker over a month ago, and I still haven't received a badge. What should I do?

I had a booking and the amount was deducted from my bank. The sitter cancelled, how do I get credited?

Why am I not getting paid if I performed services just because the card wasn't completed?

can i tip my walker?

Can I ask a potential sitter to provide references?

I don’t need a dog walker, but I need someone who can drive my dogs and me to a nearby off leash dog park and pick us up after a couple of hours. Is this a service that any Rover walkers/sitters provide?

what is protocol for someone requesting a sit for someone elses dog( shes says a friend) ?

promo code for first time user Jan 2021?

How much should I charge for keeping a dog for several hours, but not overnight?

Payment for longs stays?

What if no one responds after a while? What should I do?

Anyone worried about rising gas prices for drop in visits?

What are Rover fees for owners?

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