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I had a booking and the amount was deducted from my bank. The sitter cancelled, how do I get credited?

I had a booking for a sitter and my money was taken out of the bank. She has since cancelled, how do I get credited? Has she already received the money?

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The sitter does NOT have your money. Rover does,. Sitters do not get paid until 2 days after a job is finished. Call Rover Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] to get your refund.