Dog Sitting Montréal-Ouest

Book a Montréal-Ouest dog sitter to watch your dog in your sitter’s home or yours.

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Over 19
pet parents in Montréal-Ouest have booked dog sitting

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Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

1 / 1
Sitter Profile Image: Rojina G.
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Rojina G.
$29
total per visit
5.0 out of 5 stars
• 66 reviews
22 repeat clients
6 years of experience
Montréal, QC, H3E

“I am so happy I trusted my instincts with Rojina and chose her to take care or our cat Hedwyg, who is a rescue. He is normally very shy and hides when someone unknown comes to the house. But with Rojina, he came out on day one! She clearly has a gift for taking care of animals and really respect them. I would recommend her in a heartbeat. She updated us with pictures and comments and adhere to all our specific needs. She is a true professional and profoundly cares. Thank you for everything Rojina?”

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Christine B.
Sitter Profile Image: Tania M.
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Tania M.
$28
total per visit
5.0 out of 5 stars
• 13 reviews
4 repeat clients
15 years of experience
Dorval, QC, H9S

“Tania is simply is outstanding. She is the perfect person whether you dogs or cats, want drop-in visits or boarding services. I am very satisfied with the professional and thoughtful service she provided, done with heart. Many thanks Tania ☺️”

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Quinn Y.
Sitter Profile Image: Brooklyn P.
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Brooklyn P.
$26
total per visit
7 years of experience
Montréal, QC, H8N

About: I have several years of hands-on experience working with animals in both veterinary and pet care settings. I’ve worked as a client care receptionist in animal hospitals, where I regularly interacted with pets of all temperaments, assisted with handling animals, checked pets in for surgery and wellness visits, and helped administer medications when needed. I’ve also worked at PetSmart and a grooming salon, where I cared for animals daily, assisted groomers, bathed and brushed dogs, monitored pet behavior, and ensured pets were safe, comfortable, and happy. Through these roles, I’ve learned how to recognize stress signals, handle pets calmly, and provide compassionate care—especially for nervous or senior animals. I’m reliable, detail-oriented, and genuinely passionate about animal well-being. I treat every pet as if they were my own and always prioritize safety, comfort, and routine. I currently have a very flexible schedule, which allows me to dedicate plenty of time to pet care. I am an assistant basketball coach and have practices for 1–2 hours on Mondays, Tuesdays, Wednesdays, and Fridays. Outside of those times, I am available throughout the day for drop-in visits, walks, and pet care. I occasionally have games on weekends, but I still maintain availability before and after games and will always communicate clearly in advance. I’m reliable, organized, and happy to work around your pet’s routine! When caring for pets in their own home, I prioritize maintaining their normal routine to help them feel safe and comfortable while you’re away. I carefully follow all instructions provided regarding feeding, medications, walks, litter box care, and playtime. I always approach pets calmly and patiently, paying close attention to their body language and individual needs. I make sure they have fresh food and water, a clean environment, and plenty of attention and affection based on what they’re comfortable with. With my experience working in animal hospitals and pet care settings, I’m comfortable caring for pets of all temperaments, including shy, senior, or nervous animals, and administering medications when needed. I also respect your home by keeping things clean and secure, and I provide regular updates and photos so you can feel confident your pet is being well cared for.

Sitter Profile Image: Bailey N.
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Bailey N.
$39
total per visit
4.9 out of 5 stars
• 22 reviews
5 repeat clients
10 years of experience
montreal, QC, H4E

“Bailey took great care of our cat for a week!”

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Robin L.
Sitter Profile Image: Ilya S.
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Ilya S.
$36
total per visit
5.0 out of 5 stars
• 48 reviews
16 repeat clients
14 years of experience
Montréal, QC, H2V

“Having Ilya take care of our cat Chickpea for a few days was absolutely worth it. The experience from start to finish was top notch - Ilya is very responsive, accommodating, and clearly attuned to your pet’s care needs. Booking and reviewing Chickpea’s routine was super smooth, we received updates and pictures while we were gone, and we came back to a very happy little garbanzo bean. What more can you ask for? We would definitely trust Ilya with Chickpea’s care again in the future.”

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Jessica M.
Sitter Profile Image: Océane L.
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Océane L.
$29
total per visit
9 years of experience
Montréal, QC, H3T

About: I absolutely love all animals, but I’m definitely a dog person! I’ve had my little Cooper for 9 years, and I’ve been surrounded by animals my whole life. I’m currently studying for my DESS, which gives me free time and flexibility to go for walks, spend time at the park, or take care of your dogs! I’m quite active and can easily adapt to your dog’s energy level. In the past, I’ve cared for several pets for friends, including puppies, cats, and reactive/rescue dogs, and I also have experience administering oral medications. Dogs are one of the greatest joys in my life, and I would be more than happy to meet and take care of your 🐶. J’adore tous tous tous les animaux, mais je suis définitivement une dog person! J’ai mon petit Cooper depuis 9 ans et j’ai été entouré d’animaux toute ma vie. Je suis présentement aux études au DESS, ce qui me laisse du temps libre et de la flexibilité pour aller faire des promenades, passer du temps au parc ou garder vos chiens! Je suis une personne assez active et je peux facilement m’adapter au niveau d’énergie de votre chien. Par le passé, j’ai gardé plusieurs animaux de compagnie pour des amies incluant des chiots, des chats et des chiens réactifs/rescues, et j’ai également de l’expérience pour administrer des médicaments oralement. Les chiens sont une des plus grandes joies dans ma vie et ça me ferait plus que plaisir de rencontrer et de m’occuper de votre 🐶. I’m currently studying full time for my DESS at HEC and have a lot of free time and flexibility. J’étudie présentement à temps plein pour mon DESS au HEC et j’ai beaucoup de temps libre et de flexibilité. I live in an apartment in front of a park with a big terrace with my Shih Tzu who loves other animals. I have experience and am available for overnight stays as well! J’habite dans un appartement devant un parc avec une grande terrasse avec mon Shih Tzu qui aiment les autres animaux. J’ai également de l’expérience et je suis disponible pour les séjours de nuit.

Sitter Profile Image: Heather W.
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Heather W.
Star Sitter
$27
total per visit
5.0 out of 5 stars
• 38 reviews
19 repeat clients
25 years of experience
Montréal, QC, H3C

“I loved having Heather take care of my cat! She came by for two days, fed her, played with her, and was super trustworthy. She made sure I was always updated, and even stopped by a day earlier just to meet the cat and get a tour without any extra charge. She’s so friendly, warm, and has a great energy. I will definitely work with her again in the future!”

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Parisa S.
Sitter Profile Image: Souad H.
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Souad H.
$28
total per visit
5.0 out of 5 stars
• 4 reviews
4 years of experience
Montrã©Al, QC, H4Y

“Souad is a wonderful sitter and I would not hesitate to have her again. She and Fig are now best friends. Not only did she take care of his essentials, she played and brushed him. He was breathing heavy after play and she stayed until he settled down and was ok. It was fun to see her pics and videos. Excellent communication. Thank you so much Souad!”

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Janet R.
Sitter Profile Image: Keyliah D.
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Keyliah D.
$23
total per visit
2 years of experience
Montréal, QC, H3T

About: Bon matin ! Je m’appelle Keyliah, je suis une expatriée française venue à Montréal pour faire des études en biologie, et je vous propose mes services de petsitting ! Cela fait déjà 2 ans que je fais du petsitting en France. J’ai gardé des chiens, des chats et un hamster. Je suis tout à fait à l’aise avec le fait de garder plusieurs animaux à la fois (mon record était de 5 chats en simultané !) et j’ai déjà administré des médicaments oraux à des chats et à des NACs (gélules et Ventoline). Comme vous avez pu le deviner, je suis passionnée d’animaux. J’ai moi-même eu un chien (dogue argentin), un hamster russe et 6 rats ! Je suis donc ouverte à toutes les espèces d’animaux. En tant qu’étudiante, j’ai beaucoup de temps libre notamment en après midi et en fin de journée. Je vis avec mon partenaire étudiant aussi qui a des horaires différentes des miennes, il y a donc souvent quelqu’un à mon domicile Si vous avez besoin d’une garde à mon domicile, je vis en appartement au rez-de-chaussée. Il n’y a pas de jardin, mais il y a un superbe parc proche de mon domicile pour les promenades ! En faisant appel à mes services, vous aurez des nouvelles quotidiennes de vos animaux, avec de magnifiques photos prises par mes soins. Si votre animal a un besoin spécifique, tel qu’une administration de médicament oral ou une approche particulière dû à son vécu, etc., je n’hésiterai pas à m’adapter à lui pour qu’il ait une expérience de garde sécuritaire et sereine, pour lui comme pour vous, les propriétaires !

Sitter Profile Image: Anantara G.
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Anantara G.
$17
total per visit
6 years of experience
Montréal, QC, H2X

About: I have experience with a variety of dogs, such as a German Shepherd + Black Labrador Retriever Mix, whom I fostered and trained from 4 weeks to 4 years; an adult German Shepherd + Pitbull + Staffordshire Bull Terrier Mix, whom I fostered for 2 months and socialized (she came to us very afraid of people, primarily men); a Great Pyrenees puppy (~2-4 months old), whom I only fostered for a month, but was able to successfully leash, potty, and crate train; and most recently, a 3 year old Staffordshire Bull Terrier, whom I fostered for two years and crate trained, leash trained, recall trained (some off leash training, although due to breed regulations this was not tested in public settings), and socialized (to other dogs, high prey drive meant no cats)- this dog was adopted and is now a farm dog (notably, a livestock guardian dog, not herding- putting the high prey drive to use)! I am very partial to American Staffordshire Terriers and bully mixes, and thus have a lot of experience with this breed due to overcrowding of them in Texas shelters. I have volunteered at multiple animal shelters and even helped socialize and generally train future service dogs. I’m a student with a flexible schedule! Can watch dogs on weekends, weekdays, holidays. I typically walk dogs in the morning and in the evening, when the sun isn’t so scorching. I keep a close eye on a dog’s body language to gauge their needs. My current apartment is not super dog friendly, so I usually stay at client’s home. This allows me the regular resources to optimally care for a pet.

Sitter Profile Image: Cristina  .
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Cristina .
$28
total per visit
4.8 out of 5 stars
• 6 reviews
15 years of experience
Montreal, QC, H3H

About: I grew up surrounded by dogs, so caring for them has always been a natural part of my life. I’m now a Shiba Inu dog mom and I’ve raised since he was a puppy so I understand how important it is to have someone you trust looking after your pet. Having him has taught me a lot about patience, routines, and how different every dog’s personality can be. I also have experience caring for cats and really enjoy getting to know each pet and what makes them feel comfortable. Whether that means going for walks, playing, keeping them company, or simply sticking to their usual routine, I try to make things feel as normal as possible while their family is away. I’m also a certified dog groomer, which has given me even more hands-on experience working with dogs of different breeds, ages, and temperaments. I currently offer house sitting and pet sitting in your home, so I can keep your pets comfortable in their own familiar environment and maintain their normal routine as closely as possible. My schedule can be flexible depending on your pet’s needs. I’m happy to follow their usual feeding, walking, playtime, sleep, and care schedule while you’re away. When I’m caring for pets in their own home, I make it a priority to follow the routine and instructions their family provides. I pay close attention to doors, gates, leashes, feeding instructions, and anything else related to their safety. I also respect your home and will make sure your pet receives plenty of supervision, affection, playtime, walks, and quiet time depending on their personality and needs. I’m happy to send regular photo and video updates so you know how they’re doing.

Sitter Profile Image: Chloée L.
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Chloée L.
$23
total per visit
5.0 out of 5 stars
• 11 reviews
1 repeat client
5 years of experience
Montreal, QC, H4E

About: Je m'occupe de chiens dans mon foyer, mon entourage et au travers de gardes particulières depuis des années. J'ai pu m'adapter aux différents besoins de chiots, vieux chiens ou encore chiens malades. Je n'ai pas de formation en soins animaliers alors toute condition particulière doit être mentionnée impérativement au préalable. J'ai de bonnes connaissances en terme d'éducation et ne soutiens que les rapports positifs et affectueux envers les animaux. Les colliers électriques, colliers étrangleurs et autres punitions n'ont pas leur place dans mon environnement. Je me base sur le renforcement positif. J'ai vraiment l'habitude des chiens réactifs donc ce n'est pas un profil qui me dérange, au contraire! Je travaille désormais à temps plein à la maison donc je suis avec vos animaux en tout temps. Je participe également à des run clubs où les chiens sont bienvenus si votre pitou aime ce genre de sortie. Je vis seule et peux donc offrir toute mon attention à votre compagnon. Mon environnement est très calme, espacé et sécuritaire. Mes voisins ont malheureusement très peu de tolérance pours les animaux bruyants/vocaux. Il faut prendre en compte que je suis au premier étage si votre pitou a des problèmes de hanches et est trop large pour être porté. Il y a un très grand parc très proche pour se dépenser en laisse. Je ne suis pas à l'aise avec l'idée des parcs à chien.

Sitter Profile Image: Deria M.
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Deria M.
$34
total per visit
5.0 out of 5 stars
• 1 review
1 repeat client
7 years of experience
Montréal, QC, H3H

About: Hi! I'm Deria, I'm happy to be your dog's trusted sitter. I know how important it is to make them feel safe and welcomed while you're away. A little bit about myself: I'm a young professional who recently moved from Ottawa to Montreal. I live in an studio apartment in downtown Montreal and I take care of dogs in my free time. I grew up around our family dog Yuta. A sweet and quirky airdaile terrier dog :) she continues to live with my parents while I'm in Montreal. What you may expect from me: When your dog is with me, you can expect plenty of attention, walks, playtime and keeping up their usual routine as much as possible. I will make sure they feel safe and comfortable while you're away. I also value communication and I will be sure to update you on how your pet is doing along the way. My goal is for your dog to have a stress-free positive experience while giving you peace of mind that they are in good care. I look forward to hosting 🐾🦋🌻 Elena is home in the afternoon and Katya is a working remotely from home during the day. We are very flexible with our routine and can adapt to anything new very easily. We offer in home care for 2-3 days and we also offer dog walking services. Our home is very quiet and located in a slow paced neighborhood. There are many dog owners around the area, thus many dog parks.

Sitter Profile Image: MOHAMED AMINE B.
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MOHAMED AMINE B.
$20
total per visit
3 years of experience
Verdun, QC, H3E

About: What truly sets me apart is my genuine, lifelong passion for both dogs and cats, combined with a meticulous and responsible approach. Living in a secure building allows me to provide an exceptionally safe, calm, and clean environment. With my background in disciplined operations and a deeply caring nature, I treat every pet like family—paying close attention to their unique routines, emotional needs, and safety. You can trust that your furry friends will receive patient, loving, and attentive care every single moment. Im currently working from home, I’ll be more than happy to take care of your beloved, my goal is to make new pet friends ❤️❤️❤️ I provide a highly secure, clean, and loving environment for every pet. I live in a luxury, high-security building in the nuns island, with controlled access, ensuring total safety and peace of mind during their stay. Whether in my home or yours, I follow exact routines, supervise closely, and offer plenty of affection, playtime, and regular walks to keep pets happy and stress-free.

Sitter Profile Image: Karina V.
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Karina V.
Star Sitter
$34
total per visit
5.0 out of 5 stars
• 8 reviews
4 repeat clients
20 years of experience
Ste-Catherine, QC, J5C

“Karina is very nice and was great with our chocolate lab Chloe. She sent detailed updates throughout the day and lots of photos. I highly recommend her.”

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Francine M.
Sitter Profile Image: Junya W.
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Junya W.
$20
total per visit
4.3 out of 5 stars
• 4 reviews
1 year of experience
Montréal, QC, H2X

About: When I lived with my parents, I took care of my puppy with my mom, we bought food and toys, gave her bath, walk and run with her a lot, clipped nails and brushed. Prefer drop-in visits to walk a dog, which I can do everyday except Wednesday. Prefer weekends, I'm typically free on Thursday afternoons, Saturdays, and Sundays. I can give your pets walks, feed them, play with them, and update with you. I live in an apartment downtown where I don't have pets.

Sitter Profile Image: Sonia G.
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Sonia G.
$23
total per visit
5.0 out of 5 stars
• 2 reviews
1 repeat client
15 years of experience
Montréal, QC, H3K

About: I take pride in providing loving and attentive care to pets as if they were my own. From regular walks and playtime to ensuring their comfort and happiness, I prioritize their well-being above all else. I create a safe and nurturing environment where pets feel secure and cherished, offering personalized care tailored to their individual needs. Whether it's cuddles, grooming, or simply keeping them company, I strive to make every pet feel loved and content. I am currently a student with a lot of free time! I am flexible with dates and will try to accommodate best as I can for you and your pets needs. My apartment unfortunately does not have a fenced yard, but this just means that there will be more walking time. I’m situated near Lachine Canal, which is great for early morning walks/evening walks.

Sitter Profile Image: Rafita E.
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Rafita E.
$17
total per visit
5.0 out of 5 stars
• 8 reviews
4 repeat clients
4 years of experience
Montréal, QC, H3T

About: I’ve been a dog owner for 4 years, and honestly, my dog thinks I’m his full-time personal assistant. I handle everything; long twice-a-day walks, feeding, training, trick-learning sessions, and emotional support during dramatic “I didn’t get enough treats today” moments. I love active, silly, clingy, or attitude-filled dogs. If your pup stays with me, he/she will be treated like family; loved, safe, and happy. I’m free all day on Tuesdays, thursdays, Fridays, Saturdays, and Sundays, and I’m available every evening during the week. My schedule can change a bit depending on the week, but I make sure my profile stays accurate. I make sure your dog feels secure in their own home by sticking to their routine, supervising them closely, and giving them lots of attention. I’m respectful, tidy, and keep your space exactly as I found it.

Sitter Profile Image: Ekram M.
Verified Enhanced Background Check
Ekram M.
$28
total per visit
5 years of experience
Montreal, QC, H3J

About: I can watch your dog at YOUR home not mine, feed your dog, possibly even groom your dog but we can discuss that after you contact me. I’m looking forward to becoming your dog’s newest bestie 🐾 I am able to make time for your dog to accommodate your schedule. I will be available for you and your fur babies needs whenever I am needed. I can watch your pets at your home where you know they are safe and sound and can trust that they will be taken care of fully and loved as if they were my own.

Sitter Profile Image: Julie F.
Verified Background Check
Julie F.
$34
total per visit
22 years of experience
Montréal, QC, H4L

About: I am an animal lover since birth, with both parents retired Veterinarian that can easily provide with help and advice if need be! I cared for my cat with renal issue for that last year and he sadly loss passed away from cancer. I am comfortable giving meds and providing basic medical care if needed. I will also not hesitate to bring your animal to the closest veterinarian if needed. I was always stressed to leave my cat alone and was always grateful to my friend who could stay with him when I was away. I now want to help others do the same things ! I work 12hrs shift at the hospital but I will always be home morning and night to be with your animal, and during my days off ! Je suis une grande amoureuse des animaux depuis toujours. Mes deux parents sont des vétérinaires à la retraite, donc je peux facilement faire appel à leur aide et à leurs conseils au besoin! J’ai pris soin de mon chat qui souffrait de problèmes rénaux au cours de la dernière année. Malheureusement, il nous a quittés après avoir développé un cancer. Je suis à l’aise de donner des médicaments et de prodiguer des soins de base au besoin. Je n’hésiterai également jamais à amener votre animal chez le vétérinaire le plus proche si la situation l’exige. J’ai toujours été stressée de laisser mon chat seul lorsque je devais m’absenter, et j’ai toujours été très reconnaissante envers mes amis qui pouvaient rester avec lui en mon absence. Maintenant, j’aimerais pouvoir offrir cette même tranquillité d’esprit à d’autres propriétaires d’animaux! Je travaille des quarts de 12 heures à l’hôpital, mais je serai toujours à la maison matin et soir pour m’occuper de votre animal, ainsi que pendant mes journées de congé. 🐾❤️ I work 12 hrs shift but I am often home morning, nights and on my days off ! I will definitely prioritize staying with your cat but might have to leave the apartment a few hours at a time I have everything at home to care for a cat, but I am not allowed to have dogs. Im open to keep more than one cat if they are behaving well together

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The median cost per visit for dog sitting in Montréal-Ouest is $23

Dog parents share their Rover experiences - Montréal-Ouest

1 / 1
5.0 out of 5 stars

From the very start, Sara was absolutely amazing. She took such wonderful care of Tazzy, assisting him with his meals and ensuring he felt secure at all times. I highly recommend her services.

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Mabel B.
Drop-In Visits
5.0 out of 5 stars

Dina was very professional during our Meet & Greet and put me at ease, she was clearly experienced with dogs. She was punctual and provided photos during her check-in. I was free to enjoy my evening knowing Tilly had been comfortable enough to eat her dinner and had a fun outing. I would book Dina's services again!

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Helene D.
Drop-In Visits
5.0 out of 5 stars

Sarah was really great. For three months she came and checked on Rita, giving her a nice midday walk. She was always reliable and communication was smooth and easy. I really recommend Sarah!

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Meg V.
Drop-In Visits
5.0 out of 5 stars

Catherine was really calm with my nervous barky dog and I think my dog felt her energy because it was the most successful first visit we had, ever. It went really well, we’ll be repeat customers. Recommended!

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ilaria i.
Drop-In Visits
5.0 out of 5 stars

Kattia was very attentive to the needs of my two large 4-year-old labs. She took care of them confidently and with kindness! Would totally book with her again.

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Tanyon M.
Drop-In Visits
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How to book dog sitting

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Sitters in Montréal-Ouest average 4
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FAQs for Dog Sitting - Montréal-Ouest

Frequently asked questions about Rover

The average cost of Dog Sitting in Montréal-Ouest is $28 per visit as of October 2026. Most bookings cost between $17 and $43 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

There are 1,673 sitters on Rover for Dog Sitting in Montréal-Ouest. About 83% of Montréal-Ouest sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a to ensure they are a perfect fit for your pet’s personality before confirming.

Before the first visit, give your sitter clear written instructions covering your pet’s feeding routine, medication, litter or toilet care, preferred activities, behaviour, and anything that may make them anxious. This is a good idea, even if you’ve had a Meet & Greet.

Your instructions should explain where supplies, such as food, treats, medication, leashes, litter and cleaning supplies are kept. Include your vet’s details and an emergency contact, and let your sitter know what signs could indicate that something is wrong.

For some visits, you may want to confirm how the sitter will access your home and identify any rooms or areas that are off-limits. Update these instructions whenever your pet’s routine or needs change.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Montréal-Ouest choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to $25,000 in eligible veterinary care reimbursement.

sitters on Rover , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our .

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