Sydney "Kota" W. gifted you a $20 credit to try Rover!

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4.8 out of 5 stars
•89 reviews
22 repeat clients
8 years of pet care experience

Referral credit is only available for new Rover customers. Rules and restrictions apply—read our Terms of Service to learn more.

Read reviews from pet parents who booked with Sydney "Kota" W.

1 / 1
5.0 out of 5 stars

So appreciate for Sydney! We had a sitter back out on the day we were leaving and Sydney was able to care for our dog on such late notice. She was very communicative and would send updates with pictures which we really appreciated! Our dog came back happy and we would gladly rebook! ☺️

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Getse O.
Boarding
5.0 out of 5 stars

Highly recommend Kota! She was very nice and communicative! She helped me with how to navigate this app as it was my first time! On the day I was supposed to pick my pup up I had complications; flight delays and car not starting, and Kota was very understanding and accommodating!

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Kayla C.
Boarding
5.0 out of 5 stars

Sydney and her husband took good care of our fur babies when my family had to leave town for an emergency. They were communicative and very accommodating of our chaotic schedule.

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Brett M.
Boarding
5.0 out of 5 stars

Doggies were super happy, Sydney was amazing and communicative!

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Javier M.
Boarding
5.0 out of 5 stars

Sydney and her family did an awesome job looking after my Duke boy. I had to fly out of town for a funeral and she was very accommodating to my schedule. She sent me updates and kept intouch about Duke. I would book with her again.

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Seth P.
Boarding
5.0 out of 5 stars

She communicated well and easy to talk to! This was my first time with rover so I was a little anxious. My dog Daisy has separation anxiety and is not well with other dogs. She assured me she would have her dogs located on another portion of the house and that Daisy would be with her the whole time. She sent videos and pictures and my girl came out happy and tired.

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J D.
Boarding
5.0 out of 5 stars

Great communication and was super friendly! Groot loved staying here and enjoyed himself.

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Miranda O.
Boarding
5.0 out of 5 stars

They were able to accept my short term request, and were very kind and accommodating despite it.

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Cory A.
Boarding
5.0 out of 5 stars

Sydney is amazing, sends me pics of my baby and updates me from time to time. She went above and beyond.

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Jessica M.
Boarding
5.0 out of 5 stars

sydney is by far the best sitter i’ve used on this app! she has gone above and beyond in every way possible. she communicates well, provided numerous suggestions on how to best accommodate my dog, and was kind enough to be flexible when it came to me and my schedule. if you’re reading this review, just book with sydney. it doesn’t get better than her.

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Samia A.
Boarding
5.0 out of 5 stars

Great communication, and the dogs seem like they had a blast. Had them ready to go which made coming home from a trip so easy. Thanks!

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Nick B.
Boarding
5.0 out of 5 stars

My golden seemed to have a great time with Sydney, and she made sure to take him walking too! Would definitely recommend her for pup sitting

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Chad N.
Boarding
2.0 out of 5 stars

My experience was honestly very disappointing given that Sydney had outstanding reviews. This experience has made me question whether I want to continue using Rover as a service at all because I'm worried this experience will happen again with a different sitter. A majority of her reviews said she was extremely communicative/responsive and sent a lot of updates, however, it was the complete opposite for me. I had to constantly ask for updates and wouldn't get any until I asked, which usually I waited until the end of the night (around 10pm-12am). I had mentioned from the get-go that I would like around 1-2 updates minimum throughout the day with pictures, so when the first night came around and I got none, I got very concerned. I messaged her the following morning to follow up and see how my pup's first night went and got a generic "he did good." I mentioned again that I would like pictures and updates and asked her if she is able to take care of my dog because she mentioned that she has been busy with her newborn baby but she assured me that she is fine and will give me more updates starting the next day. You can imagine how anxious I was considering that my pup was with her for nearly a week and she took hours to respond, only gave updates when I asked and didn't send any pictures. The most pictures I got was on the last day (I got two) just an hour or so before pickup. I gave specific instructions on his feeding and access to certain treats/toys and it was not followed at all. My pup also had massive and EXPLOSIVE diarrhea the day he came home (2-3 times). If I wasn't out of state for work, I would have came and picked up my dog immediately after the first day of no communication. I'm only giving her 2 stars instead of 1 because I understand how busy having a newborn can be, however, if you are unable to be available and fully present to take care of other people's pets, you shouldn't be offering your services.

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Christine T.
Boarding
5.0 out of 5 stars

So sweet and very responsive! Will definitely book with her again!

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Holly G.
Boarding
5.0 out of 5 stars

Sydney was fantastic! She is super sweet and texted me daily with updates on my dog, Nalu. I will definitely use her services again. Highly recommend!

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Bilin Y.
Boarding
5.0 out of 5 stars

We had a great experience! Really appreciated how chill and flexible she was and felt very comfortable leaving our pup overnight.

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Anna S.
Boarding
5.0 out of 5 stars

I recently entrusted my dog to Sydney, whom I found on Rover, for four days while I was out of town, and she did an amazing job. Sydney was professional and attentive, ensuring all my dog's needs were met. She provided a welcoming and safe environment, keeping me updated with regular photos and messages that showed my dog was having a great time. When I picked him up, he was happy and healthy, clearly having enjoyed his stay. I highly recommend Sydney's doggy day care service for anyone looking for a reliable and loving caregiver for their pet.

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Sultan D.
Doggy Day Care
5.0 out of 5 stars

Excellent care and communication

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Raja M.
Boarding
5.0 out of 5 stars

Sydney was GREAT! It was our first time taking the dogs to a sitter we will 100% be rebooking in the future! 🩷 Not only was she able to accommodate a last minute booking with less than 12 hours notice my dogs got a bath in her care as well! They came home tuckered out & smelling GREAT! 10/10 recommend!

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J D.
Doggy Day Care
2.0 out of 5 stars

I really wish I could give more stars but I am just unsure about a lot regarding my dogs stay. Let me start off by saying that Sydney was very kind and easy to work with. We were in communication a few days prior leading up to the first day. Upon drop off we entered the home to help bring everything in and immediately noticed the smell of urine. It was pretty pungent. I did notice two other dogs in cages as we entered so we could get mine acclimated so I just assumed maybe there were a few accidents leading up to that point and figured it would be fine. Sydney and her husband were cleaning before hand so I figured it would probably dissipate over time. This is the first time using rover that I wasn’t updated throughout their stay. They were dropped off on the morning of July 4th so I think any dog owner would be a little worried about how their dog is going to be with fireworks and all. We had reached 5 pm and I still hadn’t gotten any updates or anything so I reached out, and she let me know they were doing just fine and they were preparing the house with noise cancellation and everything else. So that put my mind to ease. Next day: I didn’t get any updates on how the dogs did night before. It was almost 3 pm before I reached out to check on the dogs, to which she let me know dogs were doing fine. I did not reach out on day 3 and didn’t receive any updates the entire day. 4th day as my husband and I got up and started getting ready to make our drive back to Vegas, she let me know she was up, getting the dogs fed and walked and ready for our pickup in a couple hours. I let her know as we got in the car and gave her an ETA based on our navigation. We hit some traffic on our drive back and ended up being about 40 minutes past our pickup time. Sydney was very kind and understanding and let us know it was not a big deal. We finally arrived to pick up our dogs and noticed when I got near the front door the strong smell of urine was still there and never went away. Sydney walked my dogs out to us and while I was picking them up to put them in the car, I noticed Daisy had yellow stains on her legs and stomach, and wreaked of urine. I can only assume it was urine. I didn’t notice any stains on Luca, but he smelled the same and looked pretty dirty. While we were in the car on our way home the smell was so bad we decided to immediately take ours dogs straight to a self wash to clean them up. I am not sure what conditions they were in throughout the weekend. Sydney let me know that they did great all weekend. As soon as we got Daisy in the tub she immediately started drinking the water coming out of the shower head. She’s usually a water sipper and I’ve never seen her drink so much water in one sitting, which worried me if they had been given enough water. I’m just a little unsure about if the dogs were properly taken care of, or if they were left alone in a kennel for an extended period of time. The dogs are house trained so there is no reason why they would pee in the house or kennel unless they absolutely couldn’t hold it anymore. I don’t want to think it was another dogs urine either, but based on how the house smelled, I think it’s a possibility as well. This review is in no way a dig or anything, I just want to be honest. If I had seen any reviews prior in regards to the conditions we dropped off and picked up our dogs in I would have chosen someone else. Sydney was kind and easy to work with, but in terms of our dogs being properly looked after and cared for, I’m questioning a lot and won’t be booking in the future.

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Silvia R.
Boarding
1 / 1
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Referral credit is only available for new Rover customers. Rules and restrictions apply—read our Terms of Service to learn more.

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