Janet M. gifted you a $20 credit to try Rover!

pet
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Summit, IL
4.9 out of 5 stars
•79 reviews
37 repeat clients
28 years of pet care experience

Referral credit is only available for new Rover customers. Rules and restrictions apply—read our Terms of Service to learn more.

Read reviews from pet parents who booked with Janet M.

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5.0 out of 5 stars

Janet is the best and very caring for any pet for sure.

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Nelissa A.
Boarding
5.0 out of 5 stars

Ms. Janet was amazing! My fur baby is older and very attached to me and Ms. Janet was great with making sure that Philly was comfortable. She also put me at ease with updates and pictures. I will definitely recommend her and use her again. I'm also considering daycare a few day a week.

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Sherry W.
Boarding
5.0 out of 5 stars

Very caring and attentive pet sitter.

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Travis W.
Boarding
1.0 out of 5 stars

Janet initially was very responsive via the app. We arranged meeting times & answered all my questions . After being in traffic for over an hour I was concerned with traveling to the airport in the morning and she agreed to let him stay a day earlier than planned. This is why I gave her 1 star. After I dropped my Milo off she never communicated again. I quickly communicated about his food schedule right after drop off & she was immediately non chalant on the phone. I was a bit concerned then. I would call, she wouldn’t answer. When she did reach out she stated she didn’t know how to use the phone with a text all of a sudden. The only update I received was to tell me although I had a great dog she wouldn’t keep him again because he was not house trained. It concerned me that out of ANY communication she would give it was negative. I apologized to hear that he had been urinating in her home & proposed how often she’s allowed him to go outside as he visits family often & he doesn’t urinate in their house either. I also reiterated what’s in his profile that he goes every 4 hours. She didn’t confirm when she was taking him outside; only that he goes when she takes her 15 yr old dog out. It doesn’t feel good to get an update for the first time with a complaint & saying you won’t watch my baby again;”although he’s a friendly & great dog “. It made me totally uneasy the rest of my trip & I asked her to please show him some grace! If I wasn’t out of state I would have came to get him immediately. Since picking him up he’s not himself. He jumps when my son & I go to rub him & he walks with his head down passing us! He’s NEVER done that! It’s only been a couple hours since he’s been home but I’m really praying she didn’t kill his spirit. He also had an imprint on him from the tight belly band she put on him. I’m truly hurt by this all! I would NOT recommend!

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Tiffany K.
Boarding
5.0 out of 5 stars

Thank you, Janet, for your excellent care of Heidi. She looks happy and so well-cared for. 💗

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Carol G.
Boarding
5.0 out of 5 stars

Janet was awesome with out two doxies. She took such good care of them that after we picked them up and brought them home, I swear they were depressed and missed her. Will be using her again.

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jeffry p.
Boarding
5.0 out of 5 stars

Janet was great with our lil’ Lexi (a Havanese) and took great care of her while we were out-of-town for a few days! We’ll definitely consider leaving Lexi with Janet the next time we take a family trip! Thanks Janet for all your help!

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Melanie G.
Boarding
5.0 out of 5 stars

Janet provided an amazing service for our two dogs and was incredibly comprehensive with one of them who misbehaved at the beginning of their stay. She kept us posted with updates and pictures. Incredible service.

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Mariana F.
Boarding
5.0 out of 5 stars

Janet was very understanding with a difficult situation. Great service

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Gonzalo D.
Boarding
5.0 out of 5 stars

Excellent service.

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Catherine O.
Boarding
5.0 out of 5 stars

Thank you very much for taking care of our lil one, as always we got updates and pictures!

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Adriana V.
Boarding
5.0 out of 5 stars

Janet took wonderful care of our anxious little dog!

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Leah W.
Boarding
4.0 out of 5 stars

Great experience!! Coco loved it there

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Raimondo C.
Boarding
5.0 out of 5 stars

Ms Janet took a great care of my dog ! Updated me with pictures everyday and was really understanding of my bad schedule and delays . Highly recommend, will be coming back :) thank you !!

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Karolina H.
Boarding
5.0 out of 5 stars

We are always confident that Penelope will be well taken care of when she is with Janet. That is why we keep coming back!!

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Jodi M.
Boarding
5.0 out of 5 stars

Great, will use again!

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Josh B.
Boarding
5.0 out of 5 stars

As always, Janet took wonderful care of our Penelope.

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Jodi M.
Boarding
5.0 out of 5 stars

Great as always!

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Gonzalo D.
Boarding
5.0 out of 5 stars

Janet did a great job with our dog. We were able to really enjoy our vacation knowing that our dog was being well cared for. Would highly recommend!!!

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Jodi M.
Boarding
5.0 out of 5 stars

Janet is like the sweet grandma everyone wishes they had. My dog is very attached to me, but went right into her house this last time and didn’t look back at me. Janet has watched my dog twice now. If you know my dog, you know this is uncommon. She sends pictures, let me drop him off early, and is just very sweet. Leave your dog with her. You won’t be disappointed!

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Robyn M.
Boarding
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When you sign up for a Rover account through a sitter’s referral link, credit will be automatically be added to your account. When you make your first booking, your credit will apply at checkout. You don’t need to do anything else.

Referral credit is only available for new Rover customers. Rules and restrictions apply—read our Terms of Service to learn more.

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