Zachary (who prefers to be called Taylor) is an absolutely amazing choice to have care for your pets. We set up a meet, he came with treats for Nova (made sure to ask if it was ok to give them) was very attentive to my instructions and info on my dog, was comfortable asking questions, and put me completely at ease with leaving Nova in his care. He made sure to communicate regularly, and used both the Rover app to provide updates on their walks, but also directly communicated with me. He was very patient with Nova, who ended up having some stress related accidents that he cleaned up for me and assured me over and over was not a problem to clean up. We had bad weather and he still made taking care of my dog a priority. I can't speak highly enough of his services and he will absolutely be my go-to sitter in the future.