Will is a GREAT pet sitter for both my dog and cat! When we met him, we got an excellent first impression. He was very friendly and knew how to approach my excitable dog and scary cat. My cat normally doesn't take well to other humans; but my cat came around him and let him care for her and pet her - now that's SPECIAL! The GREAT thing about Will is he is trustworthy, dependable, responsible and he gets to know your pet's schedule, temperament, behavior, likes and dislikes. He will come to you or you can drop your pet off at his place. He follows pet owner's requests. He strives to make both the pet and pet owner happy and satisfied!!! AND to make it all better, Will provides updates/status and pictures!!!