Vivian was very accommodating to our various changes in schedule and moving target dates due to new job challenges. She was willing to do a meet and greet initially which put our minds at ease and when we booked her to watch our dog, she was great at providing updates and pics. Once our schedule settles down we’d love to book her again, without hesitation. Thanks Vivian! From: Sophie, J&C 🐶💕

We are so happy and fortunate to have found Vivian (and her husband Richard!) to look after Macho! They are so kind, considerate, thoughtful people and they were so loving towards Macho! At the meet/greet, they gave us a tour of their extremely clean and organized home with comfy sofas, rugs and a lot of natural sunlight (AND an outdoor fenced area for outdoor play time!), asked very detailed questions, and what we noticed the most was that they focused their attention not on me or my husband, but rather on Macho. They got on the floor to get to know Macho right away. Vivian accommadated our super early drop off requests (once again she is just so kind and considerate for helping us with this) for each day. During each day that Macho was with her, she gave us a TON of text messages with pictures and videos (loved it!). Also Vivian makes a mean and delicious cup of coffee, once again, she is just so nice! For each day, Vivian provided Macho with different activities like play time outside, short training sessions, nap time, lounge time, even help manage and watch important offfice/computer work being done by Richard. Macho always had something interesting to do. On top of dropping Macho off early, we had to pick him up on the late side which was absolutely no problem with Vivian. Macho was not overly tired after each day with Vivian and every morning looked forward to seeing them again. At the last minute towards the end of our booking, we had to ask Vivian if she could PICK UP and DROP off Macho early and late each day. And guess what, Vivian said... NO PROBLEM. So we really have nothing more to add other than stressing again that Vivian and Rich are kind and terrific people who really gave Macho so much attention and care. We are so fortunate and lucky to have met them on Rover. We will without hesitation go to Vivian to look after Macho in the future!