Valerie was terrific. Valerie gave daily updates with pictures. She varied the routes to keep things exciting. Even when challenged, she was willing to push through. For example, we use a gentle leader with our dog, an active doberman, since he tends to pull very aggressively when another animal is present. For some reason a member of our household misplaced the gentle leader and Valerie walked him anyway while also letting us know the task was a little more difficult and why. Looking out for our dog, she also requested the water bowl to be placed properly when returning from a walk. Valerie was also willing to come by for an unpaid "getting-to-know" session and she demonstrated a credibility walking LT and making sure he was healing when she asked. This is something we have always had a problem with and she was able to pull it off with their first few steps together.