Unfortunately this was not a good experience for us. We texted to make sure everything was good to go the day before our booking and she confirmed. The day of the booking she didn't reply after we sent a text to say we had just left the house. Come our check in time 5 hours later and she still hadn't replied or showed up to the house. We messaged and she ghosted us. Instead of apologizing to us and letting us know hours ahead of time when we were now 5.5 hours away, she canceled the booking after she was already supposed to be at the house for almost 2 hours. Our puppy and elder dog were left alone for 8 hours without a word and that is extremely unprofessional.

Tessa was so kind as to watch my pup for the weekend. I did get text updates and did not have to worry about my pup’s food or safety. The reason I gave a 4 star instead of 5 is because I spent an entire day cleaning my home so this would be nice and clean when she arrived. While I knew she and her daughter would be staying at my house, my ring camera said otherwise. The whole family stayed at my house all weekend. I would not have minded this had it been mentioned up front and had there been no further concerns…however upon my return home the following was present: my living room was a mess, there were dirty tissues in one of my bins by the couch, there were food stains on the couch, all of my placemats at the dinner table had red koolaid stains on them (nobody told me this happened and it ruined my placemats…$100 worth and stained my couch), there were red koolaid colored fingerprints that stained my pantry door. I tried to scrub it off and now have to repaint. While the overall service pertaining to my dog and Tessa’s kindness where 100% excellent, I am not made of money and work very hard to provide for myself since I have one income…and I was very very very upset and sad when I returned home to find my house left in this condition. Tessa once again, thank you for watching my sweet girl. I know having a family is tough and busy when also being a dog sitter…please don’t be upset. I just am so sad that I had to come home to ruined $100 worth of placements, couch, door, etc and nobody mentioned this to me at all. I now have to fork out money to get new placemats, clean my couch, and paint my door. That is unfair to me as a paying customer. I’m also upset that you weren’t straightforward with me about your whole family being there instead of just you and your daughter as our messages confirmed. I would not have had an issue if I was told this upfront and my house/items that I work 60+ hrs/week for weren’t destroyed when I got home.