Before our first appointment I would love to have a “meet and greet” where we chat about your pet and you can ask me any questions you may have! I typically dedicate up to an hour so we can take our time. Family partnership and communication is important to me so I will only be accepting appointments from clients that set up an initial meet and greet with me. I tailor my care plan, strategies and schedule based on the needs of each family and their pet. Some behavior strategies I use when caring for pets (or human children) include positive reinforcement and redirection. These are some of my practices, but ultimately we will negotiate a care plan that is comfortable for everyone. I believe family partnership is an integral component of high quality care. Health and Safety is my priority when caring for anyone. I value transparency, open-communication and integrity. I strive to provide each family with a detailed description of my experience while caring for your pet. You are guaranteed documentation with every booking including VIDEOS, photos and a narrative that describes our day together. This may include goals we are working on, memorable events and any challenges we may have faced.