A very pleasant young lady. Sham (our dog) seemed to be very happy with her and was treated very well. I would recommend her and would use her again

I appreciate Sydney for taking on the task of watching my baby, despite her medical needs, while I was out of town for work. Personally, drop off was too chaotic and there was no communication because she was asleep when we agreed for 6AM - 7AM timeframe. I reached out and called one too many times to the number provided by Rover and panicked at the fact I have a scheduled flight and my own things to do before heading out to the airport. I am not the type to show up at people’s doors unannounced, but that’s the only way I managed to get a hold of her to take my dog as it was beyond late to find a new one. When I showed up, I am told her and daughter were sick, which I understand things happen, but I wish I was told before the day of my flight at least so I can rapidly look for a new sitter. In terms of follow ups, previous sitters usually send me pictures or give me the updates themselves without me asking. This time around I had to ask for updates, which is fine, but when I picked my kid up I noticed she hadn’t eaten all her servings. I wish at the time I requested updates, this was a heads up I could have been given and I could have had one of her favorite treats delivered to the home or something I know she won’t refuse to eat or snack on. I did send my kids favorite snacks and the box was completely untouched, still sealed. I took her freshly cleaned on drop off day, and got her back with harden sticky parts on her coat in some areas. I wish she was a bit more attentive because this is a service being paid for and being trusted with my entire world for a couple of days.