Steven took really good care our our dog, Emery. He responds very quickly to text messages and he also sent us several photos of Emery lounging on the couch - happy as a clam. Even though I had to reschedule the pet sitting dates and times, Steven was very accommodating and courteous. Because Emery currently has a front paw in a bandaged splint, I wanted to make sure Steven knew to keep it dry and to put a bootie on it for walks or a baggie on it for potty breaks. Steven followed instructions and everything went smoothly. We have several trips coming up this summer and we will not hesitate to put Emery in Steven's care again. Also, another bonus for Steven is that he's an entrepreneur and works primarily from home - which means Steven was able to provide a lot of companionship for Emery.