We recently booked Stephanie to take care of our 3 dogs for a week while we were out of the country. We arranged a meet and greet with her before the trip, she came to meet our dogs and ask all the questions that she had. We have a senior dog that have seizures and that requires more attention, as he is also going blind and when we travel, we need someone to stay in our house. Stephanie stayed for a week, and during this period she communicated with us every single day, provided updates, pictures and was proactive in informing that some of his meds were finishing. The pups were very very happy when we returned home (as happy as they are with us) and I was very pleasant that the house was very organized as we left. Stephanie is fantastic and we will be a returning customer until she is doing this!