I hesitated to write this review but feel it’s the right thing to do. Soniya was wonderful with her initial communication and idea of setting up a meet and greet to make sure she and my 2 dogs felt comfortable with each other. My profile says no dogs, no cats and no children. I explained ahead of time my dogs are not great with other dogs so to please be careful and cross the street to avoid leash aggression. When I arrived to drop my dogs off, there was another puppy present staying in the apartment, just for the day I was told. I said this was going to make my dogs super anxious and on edge with a puppy barking behind the door of another room in the apartment. This also made me anxious leaving them there for 10 days. Soniya provided good updates and pictures while I was traveling. I wrote instructions for food and medication both on paper and sent over text. Unfortunately, my older dog had 8 of her Proin pills left over after her stay (so she didn’t receive 8 doses she was supposed to). Proin helps prevent any incontinence, or leaking, which is especially important to prevent for this dog because she faces reoccurring UTI’s. Her bed smelled of urine upon my return and she had a UTI. I also asked for treats to be extremely limited because Zena has stage 3 renal failure. When I picked my dogs up, Soniya explained the dogs somehow got into the bag which housed all their treats and a calming supplement for my younger dog. I appreciate Soniya’s honesty but I was so upset my older dog with kidney failure was able to eat an entire bag of her prescription treats, the other dogs treats and a calming supplement not even meant for her.

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