Silvia & her family provided a warm recieving environment for my pup. My dog looked calm y happy every picture I got throughout her stay. Silvia's daughter participated in walking and caring for Pumpkin too( Pumpkin loved every minute with kids) Silvias pup also was a wonderful addition to Pumpkins stay ( they both are older and laid back pups). In addition, I thought it very sweet that they allowed Pumpkin to sleep (along with their pup) on their bed ! Pumpkin does this at home, but I never expect that in other peoples homes..but she looked as she was very comfy in the pix that Silvia's husband showed me! So sweet! I DEFINITELY recommend them as sitters & I will DEFINITELY use their services again . 5 stars.