It’s with a heavy heart I leave this review as I recognize mistakes happen, but in good conscience I wouldn’t want any other owner to endure what I did. I had used Rebecca previously, she took care of my girls, and did well. She asked to have guests, and appeared to care for my girls. While she moved an inside camera, I presumed it was due to the approved guest, and I didn’t say anything. (The camera was disclosed at the meet and greet and is in the kitchen.) During the second visit, I got an alert that someone came to my front door during the night. So I began to review camera footage - I saw she left around 4:00 PM Saturday, and when I messaged Sunday around 7:00 AM to check on her because her car had been gone the entire time, I didn’t receive a response. My inside camera was unplugged. I sent a friend to my house, when she arrived she found my garage door open (17 hours), no food or water for my dogs. My garage was frozen as it was -5 that night. When Rebecca got to my house, we spoke. She said she made the decision to stay out because she had some drinks, and knew the dogs had a dog door. My dogs were without a sitter, food and water for hours, and my garage left open. Luckily, nothing was stolen. However, my garage heater isn’t working, a mini fridge is broken, an electrical system in my garage is shot, and a freezer full of game meat also wasn’t working when I got home. Thankfully, I had a friend who could help, but being out of state I was helpless and the damage to my house is significant. I need to utilize my homeowner’s insurance before Rover helps. So, if it weren’t for outdoor cameras, I never would have known my dogs were alone or the reason my garage is having issues. Upon further review, it was apparent she had an authorized guest. Again, mistakes happen, but she unplugged an authorized camera to conceal an authorized guest in my home, and my dogs were left alone for 17 hours because she knew they couldn’t speak for themselves.

Rebecca was great. She exercised both my pups, tidied up and washed the sheets before she left, and communicated throughout her stay. I appreciated her communication and respect to my home. I came home to tired pups, which was a bonus!