Olivia did an amazing job. My dog was very shy, as he has not been socialized. Olivia took her time with Kenobi, and let him warm up to her at his own pace. I really appreciated this. I felt that he was in the best of care. Olivia also checked on our cat and tortoises. She went above and beyond what I asked of her (even coming over a few extra times). Kenobi was his same happy self when I returned and the home was just as we left it. I highly recommend using Olivia to anyone looking for a reliable and trustworthy sitter.