Very communicative and accomodating.

Nina appeared nice at first, the meeting with her went well and she appeared to be someone who would actually care about my pups. I dropped them off later in the afternoon, she sent me messages and pictures of the two of them and every thing appeared normal. At almost 2 in the morning she bombarded my phone with messages about how I needed to come get my dogs now and that they wouldn’t be able to stay because one had peed in her garage. She was explicitly warned by myself that they have separation anxiety and that the one who peed will tend to mark at times due to not being fixed, to which she said it was perfectly fine and, “there is stain remover.”. She claimed she put both dogs in the garage alone in the middle of the night because one was crying, rather than messaging me and asking for possible ways to solve the issue. I’m not really sure what she expected tossing two dogs in a completely new room separate from everyone in a house they’re already not used to. Once everything was settled in the morning and she brought them to a genuine boarding academy, she told the worker she didn’t know how much they ate which is not only filled out on Rover’s website but we specifically talked about for probably 10 minutes before I left her residency. Then she claimed my dogs were destructive (I warned her they will tend to chew if left alone, she never told me they chewed on anything) and aggressive (which is just completely untrue and she had no issue with when messaging me, other than “barking”) and the boarding academy when they told me this explained they had seen neither of those things from either dog because it’s simply not true. This has been the most horrible and stressful experience I’ve ever been through and I was honestly worried for my dog’s safety throughout the entire situation while in her care due to this but was unable to do a thing as I’m not even in state right now. If you can’t handle dogs, please don’t offer to board them.