I found Natalie to be gentle and kind around my fur ball. My chihuahua terrier is shy and at times territorial when being approached by others, however Natalie had a calming aura that brought my dog to trust her. When I was unable to attend to my dog, Natalie was quick to keep an eye on her and make sure she had all the necessities such as plenty of water, food and of course, a lot of attention/love. Natalie is also great with keeping dogs active by taking them out for walks and/or playing with them.