Natalia is wonderful. We were very happy to have found her. She kept us updated daily on the critters and is quick to respond back to any messages/texts. Our cats took to her quickly, they're good judges of character and saw instantly that she's a good human. She did a great job taking care of them, even our most timid cat came out from under the bed a few times to say hello. We would absolutely ask her to watch our cats again and would without hesitation, recommend her to anyone looking to find someone to keep an eye on their critters.