Mya replied quickly when I requested a sitter. I needed a sitter for my 4 year old shy American short hair. Mya’s friendly demeanor made me feel that my furbaby would be comfortable and safe. Drop off was delayed because Mya took awhile to open the door and did not reply to my messages letting her know that we would be on our way. This could pose a problem if you are on a tight schedule. Although I laid out all my cats information and care information on the app , I’m not sure Mya read it if it was made readily available to her through the app. After dropping her off in needed to get in contact with Mya and did not receive a call or text back for several hours. When I contacted customer service they were also unable to reply to her and left me with “I hope you can contact her soon.” This seems very unprofessional on Rover’s part. All in all. Mya was good about sending pictures and flexible about pick up. I would request her again as long as she could guarantee better communication.

Mya is well organized when it come to caring dogs she always know how to handle them . Animals and pet parents just love her and the happy outgoing vibe she gives off