Michelle has taken care of my dogs whenever I go on vacation the last 3 years. I have 2 dogs, a roughly 80lbs pitbull and a small maltese/yorkie who have different needs, Michelle has never had issues with either. The pitbull is high maintenance when it comes to walks because he gets overexcited and will pull, while the little dog is high maintenance in that he tries to slip out of his collar. Both have been a problem for other dog walkers I've had, Michelle hasn't had issues with either of them and they're always well taken care of when I return. One trip, my cat also had kittens that Michelle fed and played with the 5 days I was gone, on top of taking care of both dogs. So 7 animals total were taken care of during that week. I trust them completely with my animals.