From the very first interaction, I felt comfortable with Michelle. She is down-to-earth, sweet and genuine. After speaking with her a little bit more, I got to see what a huge animal lover she really is; and likewise...my kitty took to her right away! I felt totally fine with leaving him in her care. And I was right- she treated him amazingly, taking care of his needs while also giving him all the attention he needs. She was also very reliable. I loved the cute pics she sent me every day...I'm glad I found her!