Michelle did it again! She took such great care of my dogs Kuanki and Mackie for 5 days when I have to travel for work. She’s caring and patient and great at communication! She sent me tons of amazing pictures she took (happy to hear that she’s going to start pet photography business!!) my flight arrived a little bit late than expected and she was flexible to keep the dogs for a little bit longer. That’s really comforting while you are already under stress from busy travel schedule. Thank you, Michelle! Will definitely reach out for boarding/housesitting again!

Very disappointing experience with Michelle. She complained about my dog's behaviour, so I felt bad and left her a generous tip. A month later, she sent me a long text message filled with accusations. The text was sent at 6:00am on Saturday. She was accusing me of taking her tip off and called me a dishonest person, and accused my dog of not being trained (I've never had a sitter complaining about my dog after 1.5 years of using Rover). I reached out to Rover, they confirmed that the tip that I left was processed into her account and everything was good on my end. I messaged her explaining that I never took her tip off, telling her that it must've been a huge misunderstanding, but Michelle never responded to me, neither apologized, she just blocked me on Rover. My husband and I were very upset and disappointed because we were nothing but nice to Michelle. If you want to save yourself from stress and headache, I would recommend finding another sitter."