Trustworthy, dependable, she goes above and beyond to take care of our fur babies! She is amazing! She has even cleaned up accidents in our home, we don't come home to drama or stink! When my father passed away a couple years ago, we had to leave spur of the moment, Michelle didn't hesitate to step in and help us. She even made extra stops to check in on our puppy and to play with him. He was still having accidents in his kennel and she bathed him and cleaned up his kennel and bedding. She has a true love for what she does. 5 stars from us!!