Kristen was terrific in taking care of our dog and cats. Our dog got sick and she was wonderful about notifying us and took great care of him, even reaching out to the vet to talk through what she needs to watch for, when to bring in, etc. Then she made him a special meal to help him work through his tummy issues. She also had her hands full with our cats because they chose to bring her "presents" from their time outside. She handled all with grace. Would definitely use her again.