This was my first experience using dogvacay. Kelcie was excellent. She responded to my requests and questions promptly. She was very sweet to my 1.5 yr old labradoodle. Took her to the dog park to let her use up some energy, which is awesome. When I needed to pick her up an hour later than planned, Kelcie was flexible and understanding. I would highly recommend her as a sitter to friends and family! I will be using her again in the future. My pup was very happy with her experience :)