Hey Kate, just wanted to let you know that it appears the litter boxes were only cleaned once, and only poop was scooped out, based on the one bag you left on top of the garbage can. The un-scooped urine clumps were major. The cats chose to urinate in their toy box on the main floor, for many days. Scooping the litter box includes poop and urine clumps. The house smelled of strong urine when I got home. Neither of my cats have ever not used the litter box. If you were unclear on what litter box cleaning involves, I wish you would have asked. I thought I was clear when we ran through instructions on your visit.

She was great! We were on short notice and she responded quick and took such great care of our boy Dusty! Sent us pictures throughout the day and kept dusty busy. He slept very well!