Katalina is 100% a professional. She took wonderful loving care of my critters, including dealing with a multi timed meditation routine for my elderly dog. If my pets don't like a sitter, or if they felt neglected I'll hear about it. They'll yell at me and be clingy when I get home. After having Katalina stay, they were happy and relaxed. That lets me know they had a great experience. She also took care of me, she keeps the house in better shape than I left it. She even laundered the sheets and made the bed for me because she knew I was returning after midnight! She is so thoughtful and pays close attention to detail. She took in the mail and kept the plants happy. Left me little notes too, letting me know these were clean and these are the empties. She is an above and beyond house sitter! Honestly, if she's not available I'll probably just cancel the trip. She's the best!