Currently working full time with pets, which I love ❤️ I can teach you anything and everything you need to know about your pups to our old furry friends as well. I used to work in the corporate world, now I am trying to find my new path in life. I am an accomplished, highly motivated, and detail oriented customer service professional. I have over 20 years of work experience and a proven track record of building productive business relationships, promptly resolving customer complaints, and managing a high-volume workload while adhering to strict deadlines. 1. Outstanding active listening and problem solving skills – I am able to resolve complex issues, win customer loyalty, and diffuse tough customer situations with ease and tact. 2. Strong written and oral communication skills in both English and Spanish (fully bi-lingual). 3. Successfully managed staff and operations for luxury residential properties to ensure the utmost quality and customer service. 4. Familiar with all aspects of the customer service life cycle and customer relationship management systems.