Be Warned: We were really impressed with Kait when we met her and read her client reviews. We booked her for a two-week homestay while we were traveling internationally to watch our three dogs. She assured us that she would be 'working from home' mostly and would only have to go into the office when needed. Of course, we don't expect someone to be at home the entire time with our three dogs, but we did tell her that we prefer that they are not left alone longer than 6 hours. She assured us that she would be there and sadly, we discovered she would leave the house before 7am and not return until sometimes 3pm or 4pm! The odd thing though, is that she would text updates that she was with them and the reason we discovered she was our house cleaners reported they never saw her the first full day she was supposed to be there! The next day, we had two neighbors come and check at the house when she said she was there, and she was not. The driveway cam recorded her leaving/coming so we know when she was there and when she wasn't. By the third day, we had a friend come and sit at the house for 4 hours and she was never there but texted us that she was there. Finally, we were able to secure a replacement by the fourth day. The anxiety was terrible as we had never had issues before with Rover. We did report this instance to Rover.

Thank you for taking care of our dog and cat! They seemed very well loved!!