Juan is a doting animal lover who puts cats at ease. I have three cats - all with three different personalities. My shyest cat warmed up to Juan in about 30 minutes. This is a miracle as there are some visitors that she has never warmed up to. Juan's approach was to let my shy cat approach him at her pace. He never forced an interaction with her. During these 30 minutes, my other two cats showed an interest in Juan with my boy cat accepting pets right away. By the end of the 30 minute visit, my shyest cat had emerged from her hiding spot, sniffed Juan's hands, and then retreated to the edge of the room to watch my other two cats be pet by him. By Juan's second visit, even my shyest cat was jumping up on the couch to be near Juan. For anyone with an apprehensive cat, you understand how huge of a deal it is for them to feel safe enough to come out and show their true personality. I highly recommend Juan to care for your fur babies as if they were his own!