Disappointed doesn’t begin to cover it - Jordan seemed trustworthy, respectful and committed at first meeting. But do not book Jordan for overnights. She committed to being at the house plenty during the day but her 3rd job + social life will prevent her from spending any quality time with animals. She eventually admitted her day job would now keep her from house at least 9 hours a day during stay when we both committed (and we paid extra for) someone that would be around the house most of the day. She was at house for 12 minutes total on Day 1 and was difficult to reach all day. She even lied about being at house when she wasn’t - asked for photo of dogs, said she ran a quick errand but hadn’t been at house in 9 hours (proof is in the front door cameras). We cancelled booking with her on Day 1 (during a 5 day booking) because we couldn’t trust her. Dogs had been alone in small laundry room for 13+ hours before we had to scramble to make other arrangements (new sitter also found Jordan left back door unlocked which exposed our home + animals to security issues). Who knows when she would have returned to house otherwise as she claimed family emergency kept her away into the late hours of the night/she refused to get on the phone with me to discuss options. She blamed ‘my anxiety’ on this when in reality, it was animal neglect. Our animals deserve so much better - save yourself the energy, frustration and time away from your vacation worrying about the care and attention your animals are receiving - book someone else.

Jordan did an amazing job with our pups and cat!