Jessica is so patient and met the needs of the two dogs (and me) so we would all be comfortable with the stay. We were kept updated, and it was clear that the dogs loved having Jessica in the home. I absolutely recommend Jessica to care for your home and pets!

Whatever you do, PLEASE do not let this woman watch your animals. She is a liar, will not care for your animals and technically vandalized our home by ripping down the security camera that was catching her in her lies. Here is a recap of our experience working with Jessica. I am floored that someone like this would even consider working for Rover - she clearing does not care for animals or their well being, she left my dog along for 18 HOURS!!! Also - I implore everyone using this service to get security cameras for their doors, so they can see the comings and goings of these pet sitters. Day One (Oct. 7th) - She arrived on time, but then we saw her leave in the evening, and she did not return that evening. I texted and called her, to remind her that she needed to stay the night with the animals, and told her that the security camera did not alert us of her returning to the house or any activity in the morning. She told me that was because she left out the Kitchen side door, and she was indeed at the house that night and that she took Zeus out for a walk that morning. We have cameras outside that door so this was a lie - there was NO activity and she arrived back at the house around 11am, leaving the animals alone for 12+ hours. Day Two (Oct. 8th) - Stated she took Zeus for a walk, this is not true we can tell by the amount of time she was gone and it was never longer than 2-3 mins. Day Three (Oct. 9th) - Stated she took Zeus for a walk, this is not true we can tell by the amount of time she was gone and it was never longer than 2-3 mins. Day Four (Oct. 10th) - She packed her bags and left around 5pm. At 11pm PST I texted her asking when she would be returning to the house. No Answer. When I woke up the next morning, she had still not returned to the house. I called our regular pet sitter Alexa and asked her to go over there and use the spare key to let Zeus out. At this point Zeus has been left alone for 15 hours - he is 11 years old and I explicitly state on my Rover profile and my personal care sheet that he needs to be left out every 4-8 hours. Alexa arrives, let's Zeus out, and gives him breakfast. Jessica is nowhere to be seen. Around 11am PST (at this point Zeus would have been left for 18 hours) Jessica comes, and the first thing she does is rip the security camera and throw it into the bushes. She then proceeds to text me telling me that she has been there the entire time, and the security camera must have fallen at some point during the night. Interesting since it captured Alexa coming and going 2 hours prior just fine. We told Jessica that we were getting an earlier flight back and to leave the key on the counter and lock the house behind her. We had Alexa come and check on the animals until we got home that night. I truly do NOT understand why someone like this would take employment watching someone else's pets when they clearly do not care or are not compassionate about animal needs. We will most likely never use Rover again after this experience. This is supposed to be a tool that is helpful, and the only thing that is has brought is stress, we were unable to enjoy our vacation, we felt trapped knowing she had access to our house and pets while we were thousands of miles away. Zeus is the most calm and happy dog, and the weeks following Jessica's stay he was a completely different dog. He was anxious, and panicked - having fits at 3am in the morning - needing to go out, anxious itching and more.