This was our first time using Jessica and Rover! She was fantastic!!! She came by the house last week to meet the animals and was so sweet and patient with them. We were supposed to leave town on Thursday night but had a last minute change in plans. She was flexible and so understanding. She texted me during each walk, sent pictures of Charlotte and made sure to ask questions if she was concerned about something. She even brought in our mail and checked on our cats too. She provided such a great piece of mind and we will definitely use her again!!!!!