James was great with my dog and easy to work with.

Do not hesitate at the “New to Rover.” James may be new Rover, but he’s not new to animals or expert animal care. Self-admittedly, I was a bit nervous to contact James only because he was new to Rover - but all it took was one conversation to put me at total ease and want to work with James. James is very caring, loving, attentive, thoughtful, supportive, flexible, dependable, accommodating, professional, and has a great love for all types of animals. James is very respectful of ground rules, great at communication, provides updates via lots of photos, and ensures pet’s individual needs are met. My experience: I booked James to help with my terminally ill cat, Buddy. I needed immediate daily drop-ins over a period of several weeks and reached out to several Rover Sitters. None were open to the long-term commitment except James. James responded to my query expeditiously, took time to hear what was going on with Buddy, came and did a meet and greet the same day, and adjusted his own schedule to start drop ins the very next morning! The prompt response, willingness to help on such short notice and accommodate and commit to such a lengthy timeframe, did not go unnoticed and I cannot express how much of a peace of mind it provided to me as a fur baby owner. James’ commitment to animals was evidenced even more when Buddy’s needs required upping visits to twice daily on a very short notice (starting the next morning after informing James). Despite the short notice and having a full-time job (Active Duty Military at that!), family, and pets of his own to take care of - James sorted his own schedule around just to ensure Buddy was taken care of. James took care of Buddy as if he was his own furbaby. He cared not just for Buddy’s physical health, but also Buddy’s mental health. James even took the initiative (without any payment from me) to come spend some quality time with Buddy in an effort to become a familiar face for Buddy and increase Buddy’s level of comfort around James. This is “service,” no, it’s CARE that goes above and beyond. Even weeks after service ended, James still occasionally texts (he asked me if it was okay to do so first, which is so considerate and thoughtful) to check-in on Buddy. James has even provided advice and served as emotional support for us in regards to Buddy, at zero cost! The effort James put in during visits and on his own dime/time is beyond admirable and shows James truly cares deeply for animals. We feel as if though we didn’t hire a sitter for Buddy, but instead found a life-long friend of Buddy’s. My recommendation: If you’re looking for someone to take care of your furbabies, rest assured, they will be in great hands with James and will be taken care of with a level of care that amounts to as if they were James’ own.