We were really disappointed with this experience (especially given the high rating) and won’t be bringing our dog back. 1. We provided two days worth of extra food with specific feeding instructions, but they gave him the entire bag over the weekend. He gained over 2 pounds in two days. 2. We requested that he not be given any human food, but there were corn kernels in his poop the morning after we picked him up. 3. Jacquelyn was not there for drop off or pick up so we never acutally met her. Her mom was there and she was very nice, but it was odd to us that the actual dog-sitter was never there. 4. Since she was not there, we sent all his care directions on the app but didn’t hear back from her until the next day. That was the only update we received all weekend.

Jacquelyn was great. Dust had a good time and was clearly well cared for. He even had his first meeting with a cat and it sounds like that went well.