Wow, where do I start with Ioana?! She was AMAZING. She was very communicative and flexible when we were discussing plans for my pup's stay. I could tell from her very first message that she was a true dog lover and would take great care of my girl. She is so warm, friendly, and compassionate. I am normally very anxious when leaving my dog, especially with someone I don't know. I never had a single doubt that my girl was in great hands. She was having a vacation all on her own! Ioana followed all my girl's special instructions to the tee and gave her so much love. She treated her and loved her like her own. Will book again whenever possible. Recommend to the highest degree!