Heather is an amazing human being with a huge heart and unbelievable spirit. She is professional and responsible , very well organized with a creative mind. Her love of animals is palpable and she treats them all as if they were her own. She made the selfless commitment to a senior cat with special needs and filled his twilight years with love and joy and specialized care. We have a dog with significant anxiety and Heather is one of the few people who can put her at ease and to whom Roxy will actually approach for attention. I cannot recommend Heather more highly as a caregiver for a loved furry family member.