Loving and friendly. Our pets are part of the family and so are yours! My daughter who is 5 will be joining me on some rounds. Please only kid friendly pets. Leaving pets at home is always hard to do, I hope I can help ease your worries. Always a great day meeting new animal friends! If you have questions just ask. I don't mind special request to make your pet feel pawmpered and pawfect while your away! You might come home and find them to be more spoiled than they were before you left... and thats okay ;) And by the way the constant phone calls to check on your pets, are welcomed because I do the same with mine. Hope to meet your princes and princesses soon.