Hawthorne & Wei S.
Midtown, NY
Doting sitters 💗 pups & adults
Pet care experience
We truly appreciate you taking the time to read our profile. You can find most details regarding your furry friend’s stay with us below. New-to-Rover dog parents can get $20 off of your first booking with us using this promo code: HAWTHS63714. We are two sitters (mother & son) caring for your precious one(s) together! Nothing beats a mother's caring instincts :) We live in a luxury building that’s spacious and pet-friendly. Dog parks, big turfs, and meadows are half a block away. For the health and safety of your beloved one(s), we have two HEPA air-filtration systems, and every dog shares pre-packaged water from Poland Springs with us We are obsessed with animals. Since I was in preschool we’ve had dogs, cats, rabbits, and parrots as house pets. We are considering raising a dog in NYC just haven't made the leap yet! We will treat your baby like our own. We are a small family-run operation and we are proud of our work on Rover. We only take small dogs under 16 pounds. This helps us provide quality care. Please confirm your stay by booking within 12 hours and preferably as soon as you can. We do receive more requests than we are able to accommodate due to individualized care & capacity. We are unable to guarantee accommodation if not confirmed within 12 hours. When inputting a drop-off and pick-up time, please use a precise time.
Reviews
Moose had another great stay with h Hawthorne and Wei. We were very happy that he could stay with them again. They were in contact to let us know how everything was going. We felt confident that our puppy was in good hands.
Hawthorne was a great sitter for our, dog, Poppy. He sent us photographs regularly and was clearly very attentive to her. In fact, I was a little worried that she might prefer to stay with him rather than coming back to us. We will definitely board Poppy with Hawthorne again when we are traveling. We would highly recommend him. Ron L.
Hawthorne & Wei took great care of Gusher while I was gone - sent photos daily and was super responsive. I cannot recommend them more!
Another great experience with Hawthorne and Wei. Thanks!
About Hawthorne & Wei S.
Communication
Skills
Safety, trust & environment
We no longer offer free meet and greets or prior video calls for stays lasting less than 7 days. They are rarely very helpful in our experience - they tend to be short and doesn’t give us any real opportunity to bond with the dogs or predict fit. If you want to get a sense of what your dog’s experience would be like, please read our profile and our reviews (many are very recent). We do not give in-person tours of our home. If you’d like to know what it looks like, please ask for a video! We are happy to share. Dogs that board with us are usually meeting us for the first time. Sometimes dog owners have a preference for a test boarding/daycare beforehand, but it’s not a requirement by any means You’re welcome to add a sitter pick-up and drop-off service to the booking request. If you live within a reasonable walking distance from us (<15 mins), you will be all set. For pets that live farther or have heavy equipments, where traveling by foot is impractical, please reimburse us additionally for round-trip transportation - i.e. Uber/Lyft/taxi rides When stays are confirmed with us, we clear our personal schedules to accommodate the entirety of your request. If for some reason you need to end the stay early when it has already started, Rover’s system will assess a late cancellation fee out of respect for and to compensate for the sitters’ time. We are unable to waive such a fee
Home
Information Hawthorne & Wei S. would like to know about your pet
What kind of games do they like to play? Do they play with other dogs or do they prefer to be alone? Do they get alone easily with other dogs? Do they like longer or shorter walks? What are best ways to calm them in a new place if they are the hyper-excited type?
A typical day
We have many dog parks and riverside boulevards near our place! We like to take them on scenic walks, play in a large open area with artificial turfs, or take them to play catch at the dog park, all depend on their own personalities and preferences.
Services
Hawthorne & Wei can host
Hawthorne & Wei can watch in your home
Availability
Service and care are at the heart of what we do! *Special note to puppy parents or pet parents who are leaving their pets for the first time*: we understand your anxiety handing over your precious ones to a stranger. We’ve been there too! In fact, more than 90% of the dogs who are boarding with us for the first time are also leaving their parents for the first time. Please try not to worry and we strive to make them feel at home <3 We work & stay at home full time, so your pet will never be left alone! Pick-up and drop-off hours are 10am-11pm daily. This helps both us and your loved ones stay rested. If you absolutely have to drop off earlier, a surcharge will be applied, or you can choose to drop off the night before. We appreciate your kind understanding. If the stay is longer than two weeks, we send updates every other day instead of daily to avoid bombarding you with hundreds of pictures while you’re on vacation. It doesn’t mean your dog isn’t having a great time :)
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About Hawthorne & Wei S.
Communication
Skills
Safety, trust & environment
We no longer offer free meet and greets or prior video calls for stays lasting less than 7 days. They are rarely very helpful in our experience - they tend to be short and doesn’t give us any real opportunity to bond with the dogs or predict fit. If you want to get a sense of what your dog’s experience would be like, please read our profile and our reviews (many are very recent). We do not give in-person tours of our home. If you’d like to know what it looks like, please ask for a video! We are happy to share. Dogs that board with us are usually meeting us for the first time. Sometimes dog owners have a preference for a test boarding/daycare beforehand, but it’s not a requirement by any means You’re welcome to add a sitter pick-up and drop-off service to the booking request. If you live within a reasonable walking distance from us (<15 mins), you will be all set. For pets that live farther or have heavy equipments, where traveling by foot is impractical, please reimburse us additionally for round-trip transportation - i.e. Uber/Lyft/taxi rides When stays are confirmed with us, we clear our personal schedules to accommodate the entirety of your request. If for some reason you need to end the stay early when it has already started, Rover’s system will assess a late cancellation fee out of respect for and to compensate for the sitters’ time. We are unable to waive such a fee
Home
Information Hawthorne & Wei S. would like to know about your pet
What kind of games do they like to play? Do they play with other dogs or do they prefer to be alone? Do they get alone easily with other dogs? Do they like longer or shorter walks? What are best ways to calm them in a new place if they are the hyper-excited type?
A typical day
We have many dog parks and riverside boulevards near our place! We like to take them on scenic walks, play in a large open area with artificial turfs, or take them to play catch at the dog park, all depend on their own personalities and preferences.
Location
New York, NY
Hawthorne & Wei S.
Midtown, NY