This was our very first experience using Rover so we had no idea of what to expect. Meeting Gretchen took all our worries away. Our Smokey immediately felt right at home with her. She kept us informed on how Smokey was doing and even included pictures of him. It was very obvious that Gretchen loved and cared for Smokey as if he was her very own. Gretchen was extremely accommodating and patient with our 15 y/o Smokey. Her kindness and concern for Smokey was obvious from the moment we met. Gretchen went above and beyond during the nine days that she took care of Smokey being an older dog with many health issues. She went out of her way to care for him and at the same time to not worry us about him during our trip. Words can not express how wonderful Gretchen was with Smokey. I wish we had found her sooner because she would have been the only person we would have left Smokey with. Gretchen is the best. She is genuine, caring and thoughtful.

Gretchen is an amazing person, loving and caring. She's great with our baby girl Star. Every time we need someone to watch Star we were happy to know that Gretchen was there, Star loves coming to see her, she runs and hugs her every time she sees her. Gretchen keeps us updated, gives Star her medications and that's something that we appreciate. Gretchen goes above and beyond for Star, she definitely works with us (one time we needed to modify the reservation and add days since I was in the hospital and she gladly took care of Star, she even went out of her way and got Star food and supplies that she needed). We trust her and are beyond happy knowing that our Star is well taken care of.