We left our kitty Mia with Emma for 10 days. It was important for Mia to stay in her home until we returned, so she avoided a lot of stress over our vacation. Emma was very friendly, memorized all the instructions, and followed them. Every day she was in touch and sent pictures of our kitty. Towards the end, she even gifted Mia a toy which she loved! In the end, Mia was not upset at all about our departure and greeted us as happy as she was when we left. We are a little jealous now, but we are glad that Mia liked Emma and we will be using Emma's service in the future.