I have known Emerald for a long time and she has a long and experienced history working with animals. From family pets (cats, dogs, reptiles, fish, rodents) to hobbies (horse-back riding, farm work) to jobs (pet-sitting, dog-walker, drop-in visits), Emerald alway shows up and does a great job with the animals under her care. Emerald is understanding of pets' varied needs, and has experience with 'picky' dogs who may be fearful of certain things and may need a particular approach. Emerald is great at communicating with owners and taking your pet's individual needs seriously. I'm so glad that Emerald was able to watch my chihuahua Titi while I was out of the country because I could enjoy my trip without worrying, knowing Titi was getting the best care. Also, Emerald sends the best pet photos!